Tell us what you think

Your feedback is important

We strive to deliver the best customer service we can and we really value your feedback to hear how we’ve done. We love it when we get it right but we realise sometimes things might not go how we’d planned.

If you are unhappy with our service then we are really sorry and would like to be able to make things right for you and also improve our service to our other customers. If you are happy with our service we also need your feedback to ensure we continue to get it right.

So please complete the feedback form to share your experience of us.

Feedback form

Tell us what you think about our services in this feedback form. You can complete the form anonymously but it would be helpful if you give your contact details so we can get in touch and keep you informed of any changes we have made based on your feedback.
Feedback form

Your contact details

Your address

Quality of our service

Please provide your feedback on the quality of our service

Your feedback

Your privacy

I agree that I have seen and read BHA's Privacy Policy, which sets out what data BHA holds and why, how it is used, who it may be shared with, and my rights in relation to this data. *

More information about making a complaint

For more information about how we handle complaints please read our "Complaints Handling Procedure". You can also find the Scottish Housing Regulator's factsheets on complaints by clicking on the link below.