Independent living

Independent Living Service - Love the life you live

Berwickshire Housing Association’s Independent Living offers a high-quality affordable housing option for people aged 55 or over.

Living as part of the local community of Berwickshire is what makes our Independent Living Courts in Duns (Boston Court), Coldstream (Gowanlea) and Eyemouth (Linkim Court) special.

Independent Living offers a lifestyle choice in an ambient setting for you to live independently, healthy, and happy at home for longer. Designed exclusively for the over 55’s, you are assured of a warm welcome, with like-minded neighbours who will quickly become good friends.

You can choose from studio or one-bedroom apartments, all of which are finished to a high standard, with assistive technology to allow you to maximise your independence. BHA’s dedicated staff are on site from Monday through to Friday to help you with any housing related queries and provide that extra re-assurance, should you require it.

Housing Proactive (https://www.housingproactive.com/), Alertacall’s housing management service, has also been introduced at BHA’s independent living courts. All customers are provided with a tablet device upon signing up to your new home. This maintains regular contact with you using specially developed technology and a highly trained contact centre team. The system confirms your safety, improves communication, and gives you more flexibility in how and when you engage with your housing service.

Features and benefits

  • Visits from onsite Housing Staff teams, upon request or at a frequency that meets customer’s needs
  • Onsite Housing staff to report repairs, request tenancy advice for things such as rent or financial support or simply as you enter your new home to make sure you settle in ok and that you are happy in your new BHA home
  • 24hr Alarm call services linked to emergency services (Hanover 24/7 care)
  • Staff or volunteers onsite delivering a wide range of leisure and social activities (Mon – Fri)
  • Communal spaces (indoor and outside) are secure and comforting. Housing teams ensure these areas are maintained and well looked after providing a pleasant setting to meet friends and family onsite. Communal lounges have Hearing Loop systems installed to aid with hearing impairment
  • Digital Champions are available upon appointment to support customers with accessing the internet and using devices for whatever is important to them
  • WiFi and a Lending Library for digital devices
  • Opportunities for customers to take part in other volunteering opportunities such as intergenerational work with local schools
  • Customers with more complex or critical needs will be assisted to apply and or be referred for Scottish Borders Council Care Packages
  • All sites are soon to be equipped with CCTV at front and rear entrances

Love the life you live

If you, or any family member, are interested in our Independent Living Service then please register your interest with These Homes https://www.thesehomes.com/ or get in touch with us on 01361 884000 for further information.