Pay your rent

Pay your rent online

You can pay here, directly from our website, simply by entering the amount in pounds and pence you wish to pay. After payment is complete you will receive an email receipt.
We accept the following debit cards
VISA VISA Electron MasterCard Maestro JCB American Express
Refund Policy: If for any reason you have made a payment to us in error and you are not due us any money, we will refund your payment within 5 working days.

Other ways to pay your rent

The easiest way to pay your rent is to set up a direct debit. We will then automatically collect your rent from your bank account on a regular basis. We can setup the direct debit so it comes out of your bank account every week, every fortnight, every 4 weeks or on a set date each month.

To set up a direct debit please contact a member of our Customer Accounts Team who will work with you to set up your new direct debit, you’ll find contact details for our offices below.

We can issue you with an Allpay payment card so that your can pay your rent. If you’d like an Allpay payment card please contact us and asked to speak with a member of our Customer Accounts Team, you’ll find contact details for our offices below.

Once you have an Allpay card there are three different ways you can use it to pay your rent:

  1. You can use your Allpay card to pay your rent at any PayPoint outlets your find these at your local Post Office and other locations.  PayPoint location Finder: www.paypoint.co.uk/paypointlocator
  2. You can use your Allpay card to pay your rent online: www.allpay.net
  3. If you have an iPhone/iPad or Android device you can download Allpay’s mobile app and pay via your phone or tablet.

If you have a debit card you can call our offices during business hours and pay over the phone. You’ll find contact details for our offices below.

Are you struggling with paying your rent?

If you are having difficulty paying your rent or managing your money, please tell us straight away. We can arrange repayment terms and make sure you are getting all the Welfare Benefits you are entitled to. If you do nothing you could eventually lose your home and that is the last thing you or we want. Remember we are here to help you.

Contact us today and ask to speak with a member of our Customer Accounts team. You’ll find contact details for our offices in Duns and Eyemouth below:

Duns office

Address

Berwickshire Housing Association
55 Newtown Street
Duns
Berwickshire
TD11 3AU
Phone #1 01361 884000

Opening Hours

  • Monday

    9:00 am - 4:30 pm

  • Tuesday

    9:00 am - 4:30 pm

  • Wednesday

    10:30 am - 4:30 pm

  • Thursday

    9:00 am - 4:30 pm

  • Friday

    9:00 am - 3:30 pm

  • Saturday

    Closed

  • Sunday

    Closed

This office is open during lunch.

Eyemouth office

Address

Berwickshire Housing Association
38 Church Street
Eyemouth
Berwickshrie
TD14 5DH
Phone #1 01890 750888

Opening Hours

  • Monday

    9:00 am - 4:30 pm

  • Tuesday

    9:00 am - 4:30 pm

  • Wednesday

    10:30 am - 4:30 pm

  • Thursday

    9:00 am - 4:30 pm

  • Friday

    9:00 am - 3:30 pm

  • Saturday

    Closed

  • Sunday

    Closed

This office will close for lunch between 12:30pm and 1:30pm daily.