Our Neighbourhood Managers

Meet our Neighbourhood Managers

We at BHA, constantly strive to improve the services we offer to our customers and local community. Our recent effort has seen theĀ  introduction of a team of Neighbourhood Managers who will be your key point of contact.

They manage a smaller area, almost half as many customers as before, so this means they are able to better respond to your housing needs and are more present and visible within your neighbourhood.

The team is committed to working with you, your neighbours, and local organisations to improve your community. They are often out and about in your area and look forward to getting to know what really matters to you.

How can our Neighbourhood Managers help you?

Each customer has a designated Neighbourhood Manager, covering smaller geographical areas this means they are more present and visible within our neighbourhoods, building relationships with customers and providing advice and support with all tenancy enquiries.

Our Neighbourhood Managers are here to help you:

  • Find your new home, sign up and settle in
  • Enjoy your tenancy, by offering advice and assistance on your rent account and any service relating to your home or estate
  • Make sure your estate looks great and will be inspecting these regularly
  • Tackle and anti-social behaviour and neighbourhood dispute issues that may occur
  • Understand other services we provide and signpost you to local services that you may be interested in
  • By carrying out regular visits to ensure you have the relevant support and feel happy and settled in your home
  • With any queries such as repairs, home improvements, permissions or simply yo link you to the right member of our team to resolve your request

Who are our Neighbourhood Managers and which areas do they cover?

Areas under Nikki’s purview

  • Eyemouth: Acredale Road, Willis Way, Nisbet Avenue, Dow Drive, Northburn Road, Coldingham Road, Seafield, Beach Avenue, Chapel Quay, Wellbraes, Glebe Crescent, St Clairs, St Ebba, Church Street, St Ellas Court
  • Berwick
  • Burnmouth
  • Foulden
  • Hutton
  • Reston
  • Spittal
  • Tweedmouth

Areas under Tim’s purview

  • Eyemouth: Deanhead Drive, Deanhead Road, Dulse Craig, Fancove Place, Haymons Cove, Hinkar Way, Killies Green, Linkim Court, Callercove Way, Callercove Crescent, Bennison Square, Marine Square
  • Cockburnspath
  • Grantshouse

Areas under Katie’s purview

  • Duns: Ainslie Terrace, Berrywell Drive, Bridgend Place, Cheviot Way, Easter Street, Glebe Court, Glebe Park, Hawthorn Bank, Home Avenue, Rachel Drive, Springfield Avenue, Springfield Drive, Tannage Brae, Teindhillgreen, The Crescent, The Mount, Winterfield Garden
  • Cranshaws
  • Gordon
  • Greenlaw
  • Longformacus
  • Preston

Areas under Carolyn’s purview

  • Coldstream
  • Birgham
  • Eccles
  • Hume
  • Leitholm
  • Swinton

Areas under Kirsten’s purview

  • Eyemouth: Queens Road, The Avenue, Sanderson Way, Skeldons Brae, Broad Street, Buss Craig Place, Buss Craig Road, Lairds Hill, Gunsgreen Crescent, Gunsgreen Circle, Albert Road, Teviot House, High Street, Hurkur Crescent
  • Coldingham
  • Paxton
  • St Abbs

Areas under Rachael’s purview

  • Duns: Blinkbonnie, Blinkbonnie Gardens, Briery Place, Brierybaulk, Castle Street, Currie Place, Earlsmeadow, Market Square, Millar Court, Norris Close, North Street, South Street, Station Avenue, Station Court, Station Crescent, Station Drive, Trinity Park
  • Gavinton
  • Westruther

Areas under Caz’s purview

  • Chirnside
  • Allanton
  • Ayton
  • Whitsome

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