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Scottish Housing Regulator

Scottish Housing Regulator

The Scottish Housing Regulator is an independent regulator of Registered Social Landlords (RSLs) and local authority housing services in Scotland, accountable to the Scottish Parliament.

They were established as an independent body on 1st April 2011 under the Housing (Scotland) Act 2010. They have one statutory objective which is to safeguard and
promote the interests of current and future tenants, homeless people and others
who use services provided by social landlords. In 2024, they state that they regulate
160 registered social landlords and the housing activities of 32 local authorities.

The Scottish Housing Regulator (SHR) states that its key priorities are – good service delivery and performance for tenants and others; good governance; and financial health. This means landlords achieving the outcomes and standards in the Social Housing Charter; RSLs being well governed and in good financial health; lenders and public funders having confidence to continue to invest in social housing.

The Scottish Housing Regulator has recently published a ‘How we regulate: a guide for tenants and service users.’

This short, summary guide lets people know more about:

  • Who they are and what they do,
  • What you can expect from your landlord,
  • How you can find out about your landlord’s performance; and
  • How to raise a concern about your landlord.

You can find the guide here, related videos here and raise a complaint here.


BHA's relationship with the Regulator - Key documents

SHR Regulatory Framework

This Framework is SHR’s Statement on Performance of Functions and sets out how it regulates both Registered Social Landlords (RSLs) and the housing and homelessness services provided by local authorities.

Annual Assurance Statement

Social landlords, like BHA, must submit to SHA an Annual Assurance Statement providing assurance that their organisation complies with the relevant requirements of section 3 of the Regulatory Framework. This includes regulatory requirements that apply to all social landlords and the Standards of Governance and Financial Management that apply to Registered Social Landlords (RSLs).

BHA's Annual Assurance Statement

BHA's Engagement Plan 2024-25