Contact us
We want to be as open and accessible as we can. You can contact your Neighbourhood Manager or any member of our staff
by phone on 0800 652 8104 (freephone), by email or by appointment at your home – whichever is most convenient to you.
As we work on a hybrid model in our communities – our offices are no longer open for the public to visit – we will assist you with your enquiry
by phone or in person.
If you have a problem contacting any of our staff or services, please let us know by calling us at 0800 652 8104, email us or use our online form below.
We can also offer additional help if English is not your first language.
Our head office is at 55 Newtown Street, Duns TD11 3AU if you need to deliver anything to us. Otherwise, we’ll come to you if you need to talk to us.