Money advice

Our Financial Inclusion team can help

Stressed about money?

You are not alone and we can help. So, don’t get in deeper, phone us today and start your journey to peace of mind.

Our Financial Inclusion Team offers a free and confidential benefits and money advice service for our tenants.

Our specialist advisers give advice on an individual basis, taking into account your personal circumstances, needs and challenges. We can arrange to meet you in your home or you are welcome to make an appointment and drop into one of our offices.

What’s in it for me?

We can help you tackle those money worries that cause you so much stress. Under our expert guidance we aim to help you gain the confidence, knowledge and tools to get on top of your finances and keep them under control and, we help you make all the right connections too.

Together we will:

  • Plan out the best way forward for your circumstances
  • Make sure you get all the benefits you are entitled to
  • Discuss your best banking options
  • Prioritise and deal with your bills and debts
  • Discuss your borrowing options
  • Advise on savings on food, fuel and lifestyle costs
  • Look at ways to reduce your home energy bills
  • Help you work out a personal budget

What do I do?

First, call us for a confidential chat. We will explore your circumstances and arrange suitable times and dates for a visit.

What next?

The advice we give you will help you to manage your money better – now and in the future. We will help with phone calls, debt arrangements, benefit claims, budget planning, setting up a bank account that suits you, showing you how to use comparison websites to find cheaper options or get the best value insurance and looking at cheaper borrowing. At each stage you will receive the most up to date and easy to follow guidance materials. After we have finished working with you, you should feel you have things more in control and are more confident about the future before we say goodbye. This service has been specially designed for our tenants.

Contact us today and ask to speak with a member of our Financial Inclusion team. You’ll find contact details for our offices in Duns and Eyemouth below:


Berwickshire Housing Association
55 Newtown Street
TD11 3AU
Phone #1 0800 652 8104

Opening Hours

  • Monday

    8:45 am - 5:00 pm

  • Tuesday

    8:45 am - 5:00 pm

  • Wednesday

    10:30 am - 5:00 pm

  • Thursday

    8:45 am - 5:00 pm

  • Friday

    8:45 am - 4:00 pm

  • Saturday


  • Sunday


* All BHA staff are on a hybrid work model. Do contact our mainline, if you wish to speak to our staff during our opening hours.

Money manager for universal credit claimants

Money manager is designed for people claiming universal credit. You can use it whether you’re making a new claim or moving to universal credit from existing benefits. It will help you make the most of your money.

Money advice resources

The resources below contain useful advice to help you manage your money.

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