Freedom of information

Freedom of information

Following an order made by the Scottish Parliament in April 2019, registered social landlords (and their subsidiaries) are now subject to freedom of information legislation and, for the purpose of freedom of information, are deemed to be a Scottish public authority. This came into effect on 11 November 2019.

The Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 provide you with a right of access to recorded information, and to environmental information, held by public authorities.

Model Publication Scheme

We have adopted the Model Publication Scheme 2018 which has been produced and approved by the Scottish Information Commissioner.
The Model Pulication Scheme is a standard framework for Scottish public authorities to publish the information they hold. By adopting the Model Publication Scheme, we are commit to:

  • Publishing, as a minimum, specified types of information, through our Guide to Information. This sets out how you can access the information we publish under the Model Publication Scheme.
  • Ensuring all our published information meets the six Model Publication Scheme principles.

The guide to information is not intended to be a complete list of the information we hold. Anyone can submit a request to us for information that is not listed within the guide below.

Our guide to information

The purpose of our Guide to Information is to:

  • Allow you to see what information is available (and what is not available) for BHA in relation to each class in the Model Publication Scheme 2018
  • State what charges may be applied
  • Explain how you can access the information
  • Provide contact details for enquiries and to get help with access to the information
  • Explain how to request information that we hold which has not been published
Information about BHA, who we are, where to find us, how to contact us, how we are managed and our external relations.
Information about our work, our strategy and policies for delivering functions and services, and information for our tenants.
Information about the decisions we take, how we make decisions and how we involve others.
Information about our strategy for, and management of, financial resources.
Information about how we manage the human, physical and information resources of BHA.
Information about how we procure goods and services, and our contracts with external providers.
Information about how we perform as an organisation, and how well we deliver our functions and services.
Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g., bookshop, museum or research journal.
Open data made available by the authority as described by the Scottish Government’s Open Data Resource Pack and available under an open licence.
We do not hold or publish information under this class.

How to make a freedom of information request

If you are unable to find the information you are looking for within the our guide please feel free to contact us using the contact details below:

You can write to us at this address:

Freedom of Information
Berwickshire Housing Association
55 Newtown Street
Duns
Berwickshire
TD11 3AU

Or send your request by email to: data@berwickshirehousing.org.uk

Please note we will need you to give your name, address (postal or email) and give a clear description of the information that you want as part of your request. We may contact you on receipt to clarify your request.

How to make a subject access request

If you would like to obtain a copy of the personal information we hold about you this will be dealt with as a subject access request under the General Data Protection Regulation and can be requested by contacting us on:

You can write to us at this address:

Data Protection
Berwickshire Housing Association
55 Newtown Street
Duns
Berwickshire
TD11 3AU

Or send your request by email to: data@berwickshirehousing.org.uk
Or by calling us on: 01361 884000

Please note we will need you to give your name, address (postal or email) as part of your request.